The Open City network connects consumers to retailers with shared reusable packaging that is FREE to borrow, and prevent thousands of otherwise single-use packaging from entering the waste stream.
50+ Locations in Toronto!
Building A Banff Borrowing System
The Basics:
How to Muuse
Scan to borrow packaging for FREE at participating locations
Enjoy unlimited borrows, each for up to 30 days
Return to any participating location where it is washed and made available again
We champion reuse through agile, proactive partnerships.
Building towards a BETTER future
Banff Borrows unites community partners in sustainability
Banff, located in Canada’s first National Park, is proud to announce the launch of "Banff Borrows," a reusable cup program preventing single-use waste & litter
Cut down waste
Not only does our reuse and return system say goodbye to overflowing waste, but also reduces the resources and energy needed for waste treatment.
Lead the way
Be the front-runner in the reuse movement, showing new ideas and building strong bonds with everyone involved. Show you're ahead and in tune with the growing need for eco-friendly options.
Create a ripple effect
By choosing reuse from the get-go, you also opt to cut down on raw materials production, save water, reduce transport costs and emissions that ultimately help preserve nature and regenerate our planet.
Make it circular
With an average of 98% return rate, we extend the lifetime of our containers and turn every item's journey into a seamless cycle of reuse, which mitigates the environmental impacts of consumerism.
Cut the carbon, not the convenience.
Choose Reuse!
Cut Down Waste
Not only does our reuse and return system say goodbye to overflowing waste, but also reduces the resources and energy needed for waste treatment.
Lead the way
Be the front-runner in the reuse movement, showing new ideas and building strong bonds with everyone involved. Show you're ahead and in tune with the growing need for eco-friendly options.
Create a ripple effect
By choosing reuse from the get-go, you also opt to cut down on raw materials production, save water, reduce transport costs and emissions that ultimately help preserve nature and regenerate our planet.
Make it circular
With an average of 98% return rate, we extend the lifetime of our containers and turn every item's journey into a seamless cycle of reuse, which mitigates the environmental impacts of consumerism.
Cut the carbon,
not the convenience.
Choose Reuse!
Cut down waste
Not only does our reuse and return system say goodbye to overflowing waste, but also reduces the resources and energy needed for waste treatment.
Lead the way
Be the front-runner in the reuse movement, showing new ideas and building strong bonds with everyone involved. Show you're ahead and in tune with the growing need for eco-friendly options.
Create a ripple effect
By choosing reuse from the get-go, you also opt to cut down on raw materials production, save water, reduce transport costs and emissions that ultimately help preserve nature and regenerate our planet.
Make it circular
With an average of 98% return rate, we extend the lifetime of our containers and turn every item's journey into a seamless cycle of reuse, which mitigates the environmental impacts of consumerism.
Cut the carbon,
not the convenience.
Choose Reuse!
We champion reuse through agile, proactive partnerships.
With our traceable and serialized returnable packaging platform, we revolutionize the reuse process. Once you join, your customers gain access to customizable reuse models, effortlessly sanitized and redistributed.
Our commitment? To significantly diminish your business's packaging waste and carbon footprint.
Building the cities of the future
A seamless tech ecosystem for reuse
From our smart platform that enables the circulation and return of reusables to our range of packaging and return systems, we are your one-stop provider for reuse.
Plug & Play
Our system seamlessly integrates with your business operations, guaranteeing a smooth and effortless process.
Flexible & Versatile
Whether you're an office, a cafe chain, or a large event, we've got you covered with our range of flexible offerings, customised to meet your needs.
We champion reuse through agile, proactive partnerships.
With our traceable and serialized returnable packaging platform, we revolutionize the reuse process. Once you join, your customers gain access to customizable reuse models, effortlessly sanitized and redistributed.
Our commitment? To significantly diminish your business's packaging waste and carbon footprint.
Building the cities of the future
A seamless tech ecosystem for reuse
From our smart platform that enables the circulation and return of reusables to our range of packaging and return systems, we are your one-stop provider for reuse.
Flexible & Versatile
Whether you're an office, a cafe chain, or a large event, we've got you covered with our range of flexible offerings, customised to meet your needs.
Plug & Play
Our system seamlessly integrates with your business operations, guaranteeing a smooth and effortless process.
A seamless tech ecosystem for reuse
From our smart platform that enables the circulation and return of reusables to our range of packaging and return systems, we are your one-stop provider for reuse.
Plug & Play
Our system seamlessly integrates with your business operations, guaranteeing a smooth and effortless process.
Flexible & Versatile
Whether you're an office, a cafe chain, or a large event, we've got you covered with our range of flexible offerings, customised to meet your needs.
We champion reuse through agile, proactive partnerships.
With our traceable and serialized returnable packaging platform, we revolutionize the reuse process. Once you join, your customers gain access to customizable reuse models, effortlessly sanitized and redistributed.
Our commitment? To significantly diminish your business's packaging waste and carbon footprint.
Building the cities of the future
A seamless tech ecosystem for reuse
From our smart platform that enables the circulation and return of reusables to our range of packaging and return systems, we are your one-stop provider for reuse.
Plug & Play
Our system seamlessly integrates with your business operations, guaranteeing a smooth and effortless process.
Flexible & Versatile
Whether you're an office, a cafe chain, or a large event, we've got you covered with our range of flexible offerings, customised to meet your needs.
We champion reuse through agile, proactive partnerships.
With our traceable and serialized returnable packaging platform, we revolutionize the reuse process. Once you join, your customers gain access to customizable reuse models, effortlessly sanitized and redistributed.
Our commitment? To significantly diminish your business's packaging waste and carbon footprint.
Building the cities of the future
We enable positive change that lasts
25,000+
Muusers
All making huge impact in their areas
4 Markets
From Asia to North America
30,108 kg carbon emissions avoided
Based on the CO2 impact of a typical food box and cup size
300,000+ single-use items diverted from landfill
Calculated as 1 reusable item equal to 1 single-use item avoided
98% return rate
Ensuring greater circularity.
We enable positive change that lasts
25,000+ Muusers
All making huge impact in their areas
4 markets
From Asia to North America
All making a huge positive impact in their areas
From Asia to North America
Based on the CO2 impact of a typical food box and cup size
Calculated as 1 reusable item equal to 1 single-use item avoided
Ensuring greater circularity.
All leaving a leading example in a better future for reuse!
Spanning over Asia to North America.
Based on the CO2 impact of a typical food box and cup size
Calculated as 1 reusable equal to 1 single-use avoided
Ensuring more circularity.
Ready to end single-use waste and make a difference?
01
Canada
At Muuse Canada, we are committed to sustainable living and making a positive impact on our environment. Whether we’re working directly with municipalities or offices to reduce waste and hit sustainability targets, or helping events go green, our mission is to make reuse the norm. Our headquarters are situated in Toronto, and we are rapidly expanding throughout Canada, with locations in Banff and more soon to come.
02
Hong Kong
We are proud to have partnered with some of Hong Kong’s most renowned brands and to have participated in a variety of events throughout the city. We create building-wide ecosystems to make reuse simple and convenient. With our sleek design and user-friendly experience, Muuse Hong Kong is the perfect partner for any F&B establishment looking to go green.
03
Singapore
Reducing waste has never been easier! Muuse Singapore offers a range of reusable products for F&B businesses in Singapore. Our products are durable and practical, and can be used again and again. We provide a sustainable solution without breaking the bank. Whether you’re reducing waste in the office, or looking for alternative packaging solutions, we have the perfect solution for you.
COMING SOON!
04
USA
01
Canada
At Muuse Canada, we are committed to sustainable living and making a positive impact on our environment. Our services have been designed to help individuals adopt green habits and make mindful decisions in their everyday lives. Our headquarters are situated in Toronto, and we are rapidly expanding throughout Canada, with locations in Banff and more soon to come. We believe that everyone has a role to play in preserving the beauty of our planet.
02
Hong Kong
We are proud to have partnered with some of Hong Kong’s most renowned brands, including Swire and Starbucks, and to have participated in a variety of events throughout the city. From corporate events to music festivals, our products have been a hit with attendees and organizers alike. With our sleek design and user-friendly experience, Muuse Hong Kong is the perfect partner for any F&B establishment looking to go green.
03
Singapore
Reducing waste has never been easier! Muuse Singapore offers a range of reusable products for F&B businesses in Singapore. Our products are durable and practical, and can be used again and again. We provide a sustainable solution without breaking the bank. Whether you have a small or large event, or own a restaurant or café, we have the perfect solution for you. Choose Muuse Singapore and join the movement towards a more sustainable future.
COMING SOON
04
USA
At Muuse Canada, we are committed to sustainable living and making a positive impact on our environment. Whether we’re working directly with municipalities or offices to reduce waste and hit sustainability targets, or helping events go green, our mission is to make reuse the norm. Our headquarters are situated in Toronto, and we are rapidly expanding throughout Canada, with locations in Banff and more soon to come.
01
Canada
02
Hong Kong
We are proud to have partnered with some of Hong Kong’s most renowned brands and to have participated in a variety of events throughout the city. We create building-wide ecosystems to make reuse simple and convenient. With our sleek design and user-friendly experience, Muuse Hong Kong is the perfect partner for any F&B establishment looking to go green.
Reducing waste has never been easier! Muuse Singapore offers a range of reusable products for F&B businesses in Singapore. Our products are durable and practical, and can be used again and again. We provide a sustainable solution without breaking the bank. Whether you’re reducing waste in the office, or looking for alternative packaging solutions, we have the perfect solution for you. Choose Muuse Singapore and join the movement towards a more sustainable future.
03
Singapore
COMING SOON!
04
USA
At Muuse Canada, we are committed to sustainable living and making a positive impact on our environment. Whether we’re working directly with municipalities or offices to reduce waste and hit sustainability targets, or helping events go green, our mission is to make reuse the norm. Our headquarters are situated in Toronto, and we are rapidly expanding throughout Canada, with locations in Banff and more soon to come.
01
Canada
02
Hong Kong
We are proud to have partnered with some of Hong Kong’s most renowned brands and to have participated in a variety of events throughout the city. We create building-wide ecosystems to make reuse simple and convenient. With our sleek design and user-friendly experience, Muuse Hong Kong is the perfect partner for any F&B establishment looking to go green.
Reducing waste has never been easier! Muuse Singapore offers a range of reusable products for F&B businesses in Singapore. Our products are durable and practical, and can be used again and again. We provide a sustainable solution without breaking the bank. Whether you’re reducing waste in the office, or looking for alternative packaging solutions, we have the perfect solution for you. Choose Muuse Singapore and join the movement towards a more sustainable future.
03
Singapore
COMING SOON!
04
USA
Borrow your Muuse reusable
Scan the QR to borrow
Enjoy your yummy treat!
A treat for you and a treat for the earth!
Return to any partner or return point
Time to satisfy your next craving!
Your reusable will be cleaned
Washed and sanitised for the next Muuser!
This is how we Muuse
With Muuse reusables you don't only reduce waste but also make a clear statement.
Our Muusers enjoy exclusive offers and promotions while helping the planet. It's a win-win: less waste, more value, and a cleaner future for everyone.
Borrow your Muuse reusable
Scan the QR to borrow
Enjoy your yummy treat!
A treat for youn and a treat for the earth!
Return to any partner or return point
Time to satisfy your next craving!
Your reusable will be cleaned
Washed and sanitised for the next Muuser!
This is how consumers Muuse
This is a paragraph where you can include any information you’d like. It’s an opportunity to tell a story about the company, describe a special service it offers, or highlight a particular feature that sets it apart from competitors. Make sure it fits the general tone and voice of the brand, then adjust the font, size or scale to customize the style.
Borrow your Muuse reusable
Scan the QR code to borrow!
Enjoy your yummy treat!
A treat for you and a treat for the earth!
Return to any partner or return point
Time to satisfy your next craving!
Your reusable will be cleaned
Washed and sanitised for the next Muuser!
This is how we Muuse
With Muuse reusables you don't only reduce waste but also make a clear statement.
Our Muusers enjoy exclusive offers and promotions while helping the planet. It's a win-win: less waste, more value, and a cleaner future for everyone.
Who we are
We've been dreamers and doers since 2018, partnering with businesses, municipalities, and forward-thinkers to embed reuse and return into the heart of society. We envision a world where nothing is wasted, and every resource is valued, circulating seamlessly within the reuse revolution. Through our Reuse as a Service platform and reusable packaging solutions, we're paving the way for a sustainable future.
Who we are
We've been dreamers and doers since 2018, partnering with businesses, municipalities, and forward-thinkers to embed reuse and return into the heart of society. We envision a world where nothing is wasted, and every resource is valued, circulating seamlessly within the reuse revolution. Through our Reuse as a Service platform and reusable packaging solutions, we're paving the way for a sustainable future.
Open City FAQs
How do I contact Muuse if I face any issues?
You can email reuse@muuse.io or DM @muuse.ca on Instagram if you encounter any issues! We will get back to you within 1 working day.
Is it free to Borrow our reusables?
Yes it is! Just sacn the QR with your camera or download the free Muuse app, add your card details or Apple Pay, and start borrowing our reusables immediately.
Want even more convenience? Sign up for our reusable pick-up service at $10 / pick-up.
Why must I add my Card Details, Google/Apple Pay?
We hold this info to guarantee the cost of our Muuse reusables if they're not returned within 30 days. This also enables us to continue providing our reuse system for free for all Torontonians!
We'll notify you via multiple reminder emails before your reusables are marked as “overdue”.
What discounts and benefits do I get for Muusing?
Enjoy discounts and exclusive Muuse offers when you choose reuse!
With our home and office pick-up service, it's easier than ever to choose reuse. We'll come to you to pick-up your items, so you don't have to worry about returning them.
Follow @muuse.ca and check your Muuse app for the most updated discounts!
Do I need to wash my Muuse reusables before returning?
If you can give it a rinse that'll be great, but if not no worries! You can return your Muuse reusables at our Return Points in any partner cafe for washing and sanitization.
Check your Muuse App to find return points near you!
Are reusables safe to use?
All Muuse partner cafés have been assessed by their local public health inspector!
All facilities wash according to Ontario Food Premises regulations and Toronto Public Health recommendations.
Why is Muuse in Canada?
Canadian consumers want convenient yet sustainable alternatives to their favourite activities. And 87% of them are concerned about single-use plastics.
Check out our locations map to start borrowing today!
What's good about the Muuse Cup?
The Muuse cup comes in 8 oz, 12 oz and 16 oz sizes. It comprises a double-walled stainless steel body & silicone lid, making it perfect for your hot latte or iced tea.
It's also suitable for commercial dishwashing and end-of-life recycling!